What is the best way to add an existing bot developed in Node.js to a Power Virtual Agents chatbot?

Adding an existing bot developed in Node.js to a Power Virtual Agents chatbot is effectively accomplished by using the skill feature. In this context, a skill allows you to integrate external bot capabilities into your Power Virtual Agents environment, enhancing the functionality of your chatbot by leveraging the sophisticated dialogue flows and capabilities of the existing Node.js bot.

When you add a skill to your Power Virtual Agents bot, it creates a seamless experience where the specialized functionality of the Node.js bot can be accessed directly through the Power Virtual Agents interface. This integration enables the chatbot to handle specific tasks or queries that the existing bot is designed for, while still providing a cohesive user experience.

Skills act like plugins in the Power Virtual Agents environment and facilitate interaction with other services while maintaining the overall design and management simplicity that Power Virtual Agents offers. This is a preferred method when you want to reuse sophisticated bot logic that has already been created and tested in a Node.js environment.

This approach not only helps preserve the investment made in the development of the existing Node.js bot but also allows for scalability and flexibility in how you manage your chatbot interactions.